French Creole Translator / Interpreter (Manufacturing Environment)

Position Summary

The French Creole Translator/Interpreter supports effective communication between French Creole-speaking employees and management within a manufacturing environment. This role is responsible for translating written materials, interpreting verbal communications, assisting with training and safety programs, and ensuring employees understand company policies, procedures, and workplace expectations.

Essential Duties and Responsibilities

• Provide verbal interpretation between French Creole-speaking employees and English-speaking supervisors, managers, HR representatives, and trainers.

• Translate written documents, including: 

  • Safety procedures and policies

  • Job instructions and work standards

  • Employee handbooks

  • Training materials

  • Benefits information

  • HR communications and notices

• Support onboarding and orientation sessions for new employees.

• Assist with communication during production meetings, safety meetings, disciplinary discussions, and performance reviews.

• Ensure accurate and culturally appropriate translation of technical and manufacturing terminology.

• Help employees understand workplace policies, safety requirements, and production expectations.

• Maintain confidentiality of employee, company, and business information.

• Collaborate with Human Resources, Operations, Safety, and Training teams to improve communication and employee engagement.

• Provide language support during audits, investigations, emergency situations, and employee relations matters as needed.

• Identify communication barriers and recommend solutions to improve workforce understanding and productivity.

Qualifications

Required

• Fluency in both French Creole and English, including reading, writing, and speaking.

• High school diploma or equivalent.

• Strong verbal and written communication skills.

• Ability to accurately translate technical and manufacturing-related information.

• Ability to maintain confidentiality and professionalism.

• Strong interpersonal skills and cultural awareness.

Preferred

• Previous translation or interpretation experience in a manufacturing, industrial, warehouse, or production environment.

• Experience supporting Human Resources, Safety, or Training departments.

• Translation certification or related language credentials.

• Familiarity with manufacturing processes, equipment, and workplace safety standards.

Skills and Competencies

• Bilingual communication

• Interpretation and translation accuracy

• Cultural sensitivity and awareness

• Time management and organization

• Attention to detail

• Conflict resolution and employee support

• Microsoft Office proficiency

• Ability to work independently and in a team environment

Work Environment

• Manufacturing and production facility environment.

• Frequent interaction with employees, supervisors, and management.

• May require walking the production floor and exposure to noise, moving equipment, and varying temperatures.

• Ability to adapt to changing production schedules and business needs.

Physical Requirements

• Ability to stand and walk for extended periods.

• Ability to move throughout production and warehouse areas.

• Ability to communicate effectively in both English and French Creole in person, by phone, and through written correspondence.

Reports To: Human Resources Manager / Plant Manager
FLSA Status: Non-Exempt (or Exempt, based on company requirements)
Department: Human Resources / Operations Support

Position Objective

To ensure clear, accurate, and effective communication between French Creole-speaking employees and the organization, supporting safety, productivity, employee engagement, and compliance within the manufacturing environment.