Manager of Membership and Development Operations

Manager of Membership and Development Operations

SUMMARY

Berkshire Botanical Garden (BBG) is a 501(c)(3) not-for-profit, membership-supported educational organization encompassing over 24 acres in Stockbridge, Massachusetts. Its mission is “to fulfill the community’s need for information, education and inspiration concerning the art and science of gardening and the preservation of our local environment.” Its Membership and Development Department supports this mission through its management of our community of approximately 1,200 members (and growing), by supporting our annual appeals and gift processing, and by assisting the Executive Director and the Board in fundraising and outreach. This year, 2024, marks BBG’s 90th season.

RESPONSIBILITIES

BBG’s Manager of Membership and Development Operations will be a key member of the management team and will oversee the membership program and development operations, including working with our Communications team to promote the value of membership and the importance of giving. They will be instrumental in enhancing and implementing processes for the sales and fulfillment of memberships, managing the membership renewal notice system, and will serve as a chief point of contact for membership inquiries and outreach. In addition, the Manager will support the fundraising operations of the Garden by overseeing the annual appeal, applying for and researching grants, soliciting sponsorships, and by overseeing the gift processing and gift acknowledgement process. The Manager will support development events such as our annual gala and auction by sending sponsorship requests and invitations, developing donation materials, and staffing the event. They will have the opportunity to collaborate with and support members of the Board of Trustees and other volunteers who are involved in development outreach and other activities of BBG. 

QUALIFICATIONS

  • Intuitive, creative approach to membership and development. 1-3 years of experience preferred.
  • Strong organizational, interpersonal, and communication skills.
  • Strong writing and editing abilities, preferably with experience in annual appeals and/or grant writing.
  • An interest in or knowledge of horticulture or public gardens, parks, or arboreta. (Experience with public gardens, cultural, and/or educational non-profit organizations is preferred.)
  • Comfort and aptitude with the use of client database software (ie. Salesforce preferred) for contact, donor, and gift management, and with record keeping and reporting.
  • Energetic team player who collaborates effectively with staff, board, volunteers, and the general public.
  • Strong organizational skills, comfort with managing deadlines, and attention to detail.
  • Participation in after-hours and weekend events is required throughout the year.

WORK ENVIRONMENT

BBG provides a beautiful and stimulating work environment, with each season highlighting its signature character and charm. The staff of 12-20 (depending on the season) works in various shared office spaces as well as on the grounds and shares a common interest in the environment and the visitor/student experience. BBG is in the early stages of an ambitious master plan that ultimately will include a new visitor center and expanded formal and natural gardens.  

SALARY AND BENEFITS

The salary for this position is commensurate with experience and includes a full benefits package, including a health care reimbursement plan and paid time off. BBG encourages professional development and will help defray costs for staff to attend conferences and workshops throughout the year. Free enrollment in BBG adult community classes and workshops is offered for programs when space is available.

TO APPLY

Please submit a cover letter and resume to tthompson@berkshirebotanical.org. Applications will be accepted until the position is filled.


Berkshire Botanical Garden is an equal opportunity employer and is committed to maintaining a work environment which is free of harassment, discrimination, or retaliation because of sex, gender, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by federal, state, or local laws.

Additional Info

Job Function : Finance, Development

Experience Level : Mid to Senior Level

Education Level : Not Applicable

Job Type : Full-Time

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